We may collect, store, and use the following kinds of personal information about individual client organizations and users:
We use the information we collect from clients in various ways, such as:
We will not, without a client’s express consent, share their personal information with any third parties for the purpose of direct marketing.
We retain the personal information we collect from our clients if we have an ongoing legitimate business need to do so. For example, to provide our clients with a service they have requested or to comply with applicable legal, tax, or accounting requirements.
If and when we have no ongoing legitimate business need to process personal information, we will either delete or anonymize it within 1 month after the legitimate business need has ended.
If this is not possible (e.g. because their personal information has been stored in our backup archives), then we securely store their personal information and isolate it from any further processing until deletion is possible.
We may share the information we collect from our clients in various ways, including:
(i) satisfy any applicable law, regulation, legal process, or governmental request;
(iii) detect, prevent, or otherwise address fraud, security, or technical issues;
(iv) respond to a client’s requests; or
(v) protect our rights, property or safety, our clients, and the public
This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
All our vendors and service providers are GDPR compliant. While we do not disclose the full list of the vendors online, the sub-processors fall into the following categories:
A full list of our sub-processors can be requested by email at firstname.lastname@example.org.
Our legal basis for collecting and using the personal information described above will depend on the personal information shared and the specific context in which we collect it.
However, we normally collect personal information only:
In addition, we may disclose a client’s personal information: